Terms of Service

Welcome to VIBEHAUSE. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing and using our website, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our website or place an order.

1. Company Details

Company Name: VIBEHAUSE
Email: contact@vibehause.com

2. Use of the Website

By accessing or using our website, you confirm that you are of legal age in your province or territory of residence or that you have consent from a parent or guardian to use this site. You agree to use this website for lawful purposes only and in accordance with the Terms.

3. Shipping Policy

At VIBEHAUSE, we aim to provide prompt delivery of all orders. Please review our shipping policy:

• Estimated Delivery Times: 3–7 business days within Canada and 5-12 business day outside of Canada.
• Shipping Fees: Free shipping on all orders.
• Handling Time: Orders are processed and shipped within 1–2 business days.

4. Returns and Refunds

We want you to be fully satisfied with your purchase. If you're not happy, please read our return policy:

• Return Period: You have 15 days from the date of purchase to return your items.
• Condition of Returns: Items must be unused and in their original packaging to be eligible for a return.
• Return Shipping: The customer is responsible for return shipping costs.
• Refund Process: Once we receive your returned items, we will process your refund within 7–10 business days to the original payment method.

5. Product Information and Disclaimers

We make every effort to ensure that product descriptions and images on our website are accurate. However, we do not guarantee the accuracy, completeness, or reliability of the information provided.

Disclaimers: Our products are for decorative purposes only and are not intended as a substitute for medical treatment. Please consult a professional before using essential oils or other health-related products.

6. Limitation of Liability

To the fullest extent permitted by applicable law, VIBEHAUSE is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products. Our total liability is limited to the amount you paid for the products in question.

7. Privacy

For information on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

8. Governing Law

These Terms of Service are governed by the laws of the province of New Brunswick, Canada. By using our website, you consent to the jurisdiction and venue of courts in New Brunswick, Canada for any disputes arising from these Terms.

9. Changes to the Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page with an updated "Effective Date." It is your responsibility to review this page periodically for any updates.

10. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us:

VIBEHAUSE
Email: contact@vibehause.com

Phone: +1(506)588-6113

Effective Date: November 27, 2024